Support Policy – International Bazzar BD

Committed to Exceptional Customer Care

At International Bazzar BD, your satisfaction is our top priority. Our Support Policy outlines how we assist you before, during, and after your purchase to ensure a seamless shopping experience.

1. Customer Support Hours

• Our dedicated support team is available Sunday to Friday, 9:00 AM to 7:00 PM (BST).

• For urgent inquiries outside these hours, please email us and we will respond as soon as possible.

2. How to Contact Support

You can reach us via:
Email: support@internationalbazzarbd.com
Phone: +880 1940897132
Live Chat: Available on our website (9 AM – 7 PM BST)

3. Types of Support We Offer

• Pre-purchase inquiries: Product details, availability, sizing, and customization questions.

• Order support: Order tracking, modification, or cancellation requests.

• Post-purchase assistance: Return & exchange process, refund status, and product issues.

• Technical help: Website navigation, payment problems, and account support.

4. Response Time

• We strive to respond to all queries within 24 hours on business days.

• Complex issues may take up to 48 hours with regular updates provided.

5. Feedback & Complaints

Your feedback helps us improve. If you have any complaints or suggestions:
Email us at support@internationalbazzarbd.com
Call us at +880 1940897132

We commit to addressing concerns promptly and fairly.

6. FAQ Section

For quick answers, visit our Frequently Asked Questions page on the website.

Thank you for choosing International Bazzar BD —
Where tradition meets trust and quality.